Installation Directory of SharePoint Server Corrupted and not able to join a Farm
Problem Scope
Post installation of SP2 , we are trying to install August 2013 CU , and we are getting an error " The expected version of the product was not found in the system "
Product / Version / Service Pack: SP 2010
Operating System / Service Pack: win 2008 R2
Farm Configuration: 14.0.7106.5002
Database Used: Sql 2008
CA : - http:// abcd:11111/
Environment
Farm Configuration: 14.0.7106.5002 (August 2013)
Root Cause
Corrupt installation of SharePoint on the server Server1
The following KB’s were missing from the respective servers
Description of SharePoint Server 2010 SP2
http://support.microsoft.com/kb/2687453
- Server1
Description of the SharePoint Server 2010 cumulative update package (SharePoint server-package): August 13, 2013
http://support.microsoft.com/kb/2825949
- Server1
- Server2
- Server3
- Server4
Resolution
Server1 has corrupted sharepoint installed files and was not joined to the farm.
1) Ran the setup file of sharepoint to reinstall/repair it and to join in the farm.
2) We didn't get any repair option but the setup file asked us to install sharepoint.
3) When we went for the installation option as mentioned in step 2 above, installation completed successfully but after that when configuration wizard is run, it failed with "Failed to secure the SharePoint resources"
On the WFE that doesn't want to join the farm (Server1) performed the following
- Open registry editor and navigate to My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Web Server Extensions\14.0\Secure\ConfigDb.
- Does the key "Dsn" exist ? YES
- If so, take backup of the key and then delete it.
Note: To take a backup of the registry key you can select the specific key and then File > Export which will create the backup for you. This registry key only needs to be deleted if we are having issues getting passed connecting to the configuration database. This registry key holds the connection to the configuration database and that is why we removed it so that when we ran the config wizard it will prompt to connect to the existing farms configuration database.
Ran the Products and Configuration Wizard on Server1, it now prompts to join to existing farm
The wizard then complained about the following KBs missing that need to be installed
Description of SharePoint Server 2010 SP2
http://support.microsoft.com/kb/2687453
Description of the SharePoint Server 2010 cumulative update package (SharePoint server-package): August 13, 2013
http://support.microsoft.com/kb/2825949
Installed both updates
Completed successfully
Ran a refresh on the Products and Configuration Wizard it now indicated that the following servers are missing KB2825949
Server2
Server3
Server4
Installed the KB on the remaining servers
Once installed the installation continued
Passphrase for the farm was not known and needed to be reset via the following actions:
- Open the SharePoint 2010 Management Shell (Start > All Programs > Microsoft SharePoint 2010 Products > SharePoint 2010 Management Shell)
- Enter this at the PowerShell prompt:
$passphrase = ConvertTo-SecureString -asPlainText -Force
- Input the new passphrase and hit Enter
- Enter this at the PowerShell prompt:
Set-SPPassPhrase -PassPhrase $passphrase -Confirm
- You will be asked to confirm the passphrase by re-entering it
- Re-enter the passphrase and hit Enter
- You will be asked if you are sure that you want to perform this action, type Y (for Yes) and hit Enter
- Your farm passphrase has now been reset!
Entered the new pass phrase within Products and Configuration Wizard on Server1
Products and Configuration Wizard completed successfully
Verified via Check Central Administration > Manage Servers in the Farm
We can now see Server1 - No Action Required
The environment has been successfully upgraded to August 2013 Cumulative Update
************************************************************************************
By Binu P Thomas
Problem Scope
Post installation of SP2 , we are trying to install August 2013 CU , and we are getting an error " The expected version of the product was not found in the system "
Product / Version / Service Pack: SP 2010
Operating System / Service Pack: win 2008 R2
Farm Configuration: 14.0.7106.5002
Database Used: Sql 2008
CA : - http:// abcd:11111/
Environment
Farm Configuration: 14.0.7106.5002 (August 2013)
Root Cause
Corrupt installation of SharePoint on the server Server1
The following KB’s were missing from the respective servers
Description of SharePoint Server 2010 SP2
http://support.microsoft.com/kb/2687453
- Server1
Description of the SharePoint Server 2010 cumulative update package (SharePoint server-package): August 13, 2013
http://support.microsoft.com/kb/2825949
- Server1
- Server2
- Server3
- Server4
Resolution
Server1 has corrupted sharepoint installed files and was not joined to the farm.
1) Ran the setup file of sharepoint to reinstall/repair it and to join in the farm.
2) We didn't get any repair option but the setup file asked us to install sharepoint.
3) When we went for the installation option as mentioned in step 2 above, installation completed successfully but after that when configuration wizard is run, it failed with "Failed to secure the SharePoint resources"
On the WFE that doesn't want to join the farm (Server1) performed the following
- Open registry editor and navigate to My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Web Server Extensions\14.0\Secure\ConfigDb.
- Does the key "Dsn" exist ? YES
- If so, take backup of the key and then delete it.
Note: To take a backup of the registry key you can select the specific key and then File > Export which will create the backup for you. This registry key only needs to be deleted if we are having issues getting passed connecting to the configuration database. This registry key holds the connection to the configuration database and that is why we removed it so that when we ran the config wizard it will prompt to connect to the existing farms configuration database.
Ran the Products and Configuration Wizard on Server1, it now prompts to join to existing farm
The wizard then complained about the following KBs missing that need to be installed
Description of SharePoint Server 2010 SP2
http://support.microsoft.com/kb/2687453
Description of the SharePoint Server 2010 cumulative update package (SharePoint server-package): August 13, 2013
http://support.microsoft.com/kb/2825949
Installed both updates
Completed successfully
Ran a refresh on the Products and Configuration Wizard it now indicated that the following servers are missing KB2825949
Server2
Server3
Server4
Installed the KB on the remaining servers
Once installed the installation continued
Passphrase for the farm was not known and needed to be reset via the following actions:
- Open the SharePoint 2010 Management Shell (Start > All Programs > Microsoft SharePoint 2010 Products > SharePoint 2010 Management Shell)
- Enter this at the PowerShell prompt:
$passphrase = ConvertTo-SecureString -asPlainText -Force
- Input the new passphrase and hit Enter
- Enter this at the PowerShell prompt:
Set-SPPassPhrase -PassPhrase $passphrase -Confirm
- You will be asked to confirm the passphrase by re-entering it
- Re-enter the passphrase and hit Enter
- You will be asked if you are sure that you want to perform this action, type Y (for Yes) and hit Enter
- Your farm passphrase has now been reset!
Entered the new pass phrase within Products and Configuration Wizard on Server1
Products and Configuration Wizard completed successfully
Verified via Check Central Administration > Manage Servers in the Farm
We can now see Server1 - No Action Required
The environment has been successfully upgraded to August 2013 Cumulative Update
************************************************************************************
By Binu P Thomas
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