Friday, November 8, 2013

Quest Recovery Manager for SharePoint Error

We recently had one Security Patch installation MS13-084 on our Server and soon after we started getting issues with Quest Recovery Manager Tool

Cause: Recovery Manager for SharePoint has a list of known versions of SharePoint databases. When a new SharePoint cumulative update or service pack is released, the version of database is changed. RMSP needs to be tested against the new database version
  
                


We fixed this issue with below mention url solution

https://support.quest.com/SolutionDetail.aspx?id=SOL31374

First we gone to the link mentioned in the error 




 Then down load the “Versions.xml” file.


Insert that xml file to the SharePoint Recover Manager Server Root Directory

Note: If there is some “Versions.xml” file in that location, we need to rename it to “Versionsold.xml” before moving the downloaded .xml file 


 
 
Then go to the Recovery Manager Console and remove the existing backup added which gives us error



  Once this backup got removed, then we need to refresh it




It will take some time. For me, it took around 15 minutes to complete with some screens as shown below



After that we need to again add the backup -> Analyze it and then try restoring the site

It should  work

Still getting any error, then we may need to open up a case with Quest/ Dell

Good Luck  :-)
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                                                                       By Binu P Thomas

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